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Kindness in Action Program

Your Values at Work

Bite-sized, evidence-informed learning that turns empathy into everyday practice—for safer, kinder care.

Introducing the Kindness in Action Program

The Kindness in Action Program aims to inspire and equip all staff, whatever their role, to explore, understand and practice what kindness can look like in their work context, the difference it makes to care outcomes and workplace wellbeing, and how they might participate in embedding a culture of kindness in every facet of the delivery of care and collegiate relations.

The program harnesses and celebrates existing skills and values of staff. Through this unique, respectful and collaborative approach, it shares and generates simple, practical, achievable best practice examples and stories. This results in changes that transform workplace culture, making healthcare safer and kinder for everyone involved.

The program is run in two different formats:

This program provides a practical, achievable toolkit to support leaders to prioritise mentally healthy workplaces and meet their legal responsibility to prevent psychosocial harm.

42%
of Healthcare workers report burnout
60%
have witnessed disrespectful conduct

Organisations prioritising kindness see up to 38% lower turnover and 26% fewer sick days.

"When we're kind to each other, we open our bandwirth and we help people to perform at their very best. There's a ton of evidence on that. Kindness pays. It pays for ourselves. It pays for our patients. And it pays for our teams and our organisations as well... boy, is it worth it."
Dr Chris Turner
Cofounder, Civility Saves Lives and Gathering of Kindness Presenter 2022 & 2023
"The resources you provided were phenomenal. I have never seen the doctors so engaged in our culture change offerings."
Lisa Rashleigh
Manager Corporate Education and Systems, Bendigo Health
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